Privacy policy

Privacy policy

Privacy Statement
PRIVACY POLICY

Upfront & Personnel Limited is a company incorporated in England. The terms, refer to Upfront & Personnel Limited.

The purpose of this statement is to set out how we use personal information that we may obtain about you. By registering as a user of the services provided by Upfront & Personnel Limited and by using the Upfront & Personnel Limited web site generally, you agree to this use.

We take your data protection seriously and would like you to know how we look after and protect the data that you send to us.

We will never sell your data or pass it on to any third parties except, in the course of providing the agreed services to you.

In order to provide these services to you, we use a number of sub-processors who may have access to your data. We want to be clear and transparent with you about the sub-processors we use and what we have done to ensure that they take your data protection as seriously as we do.

We use a third party provider, SharpSpring to store our marketing data, track our communications and website visitors so that we can provide a more personalised experience to our clients and contacts. We ensure that SharpSpring maintain the same high standards when it comes to protecting your data and privacy.

In line with our obligations under the General Data Protection Regulations (GDPR), we have obtained copies of all our third party suppliers for their Privacy Statements to ensure they are also compliant.

When you register and use this site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

We may use information that you provide or that is obtained by us:

(a) To register you with our web site and to administer our web site services.

(b) for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may inform you (by e-mail, telephone, text message, mail or otherwise) about products and services which we consider may be of interest to you. If you do not wish Upfront & Personnel Limited to use or share your information for marketing purposes, please tick the opt-out box provided when registering.

(c) For the prevention and detection of fraud.

(d) To administer any prize draws or competitions you may enter.

We may give information about you to the following, who may use it for the same purposes as set out above:

a/. to employees and agents of Upfront & Personnel Limited to administer any accounts, products and services provided to you by Upfront & Personnel Limited now or in the future;

b/. agents who profile your data so that we may tailor the goods/services we offer to your specific needs;
We may also disclose your information:

a. to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;

b. if we have a duty to do so or if the law allows us to do so.

To enable us to monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the web site that you visited prior to our site.

New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called “cookies” which may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which you may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it.

We may supplement the information that you provide to us with information that we receive from third parties.

We endeavour to take all reasonable steps to protect your personal information, however, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.

Please note that any products and services are supplied subject to our standard Terms and Conditions.

Disclosure
We may disclose the information for the purpose it was collected. Where additional information is required the information may be disclosed after you have given your consent You have specific rights in connection with personal information: request access to your personal information; request correction of the personal information that we hold about you; request erasure of your personal information; object to processing of your personal information where we are relying on a legitimate interest; request the restriction of processing of your personal information; request the transfer of your personal information to another party and the right to withdraw consent.

Complaints
Privacy complaints are taken very seriously and if you believe that we have breached your privacy you should in the first instance write to our DPO Tim Bond-Gonzalez at DPO@uandp.co.uk the details of your complaint. We would ask that you provide us with as much detail as possible to allow a thorough investigation. Your complaint will be acknowledged within 24 hours and we aim to resolve any complaint within 5 working days.

However, depending on the complexity of the complaint and availability of clients or external agencies it may on occasions take longer. Should your complaint show that we have breached our duty of care we will report the breach to the Information Commissioner’s Office. If you are not satisfied by our response you may complain to the ICO. https://ico.org.uk/for-organisations/report-a-breach/personal-data-breach/

How do I change any details stored on www.uandp.co.uk?
By logging in to your account at www.uandp.co.uk you can alter your preferences and settings. If you require any support or guidance on this you should email DPO@uandp.co.uk

Contact Us
If you have any comments or queries in connection with our privacy policy or to resolve any disputes, please contact us by email: DPO@uandp.co.uk